This paper analyses how street-level bureaucrats in the Netherlands decide on detaining asylum seekers. The paper is based on interviews with officers of the national police and the military police who take these decisions as part of their job. The relevant Dutch and European legal rules are not clear and unambiguous and the officers are given wide margins of discretion in making these decisions. Many interviewees said that they ultimately rely on their ‘feelings’. The paper therefore pays special attention to whether and how gut feelings and emotions of the officers influence their decision-making. In addition, the paper examines whether and how the increased use of ICTs and the Europeanisation of migration and asylum law have reduced the officers’ discretion and autonomy.

This quantitative empirical research project describes how notaries evaluate disciplinary jurisdiction. Findings show that perceived procedural justice matters for notaries’ trust in the disciplinary jurisdiction of their cases. For example, those respondents who had been involved in a disciplinary case themselves, rated the disciplinary judge with a 5.3 on a 10-point scale when procedural justice was perceived by them to be relatively low. In contrast, when respondents who had been involved in a disciplinary case perceived procedural justice to be relatively high they rated the disciplinary judge with 7.6 on the same 10-point scale. This suggests that perceived procedural justice matters among an interesting type of professionals (notaries) who are involved in an interesting procedure in their profession (a disciplinary evaluation of their professional handling) in which important decisions are made. The current paper can contribute to the development of a barometer of notary disciplinary law.

Victims who suffer severe damages due to the act of a violent crime can request state compensation from the Dutch Violent Offences Compensation Fund (VOCF). VOCF workers who decide on these requests use their discretionary powers to translate the VOCF’s rules and policy into concrete actions. This study investigated (1) to what extent these VOCF workers match Lipsky’s definition of street-level bureaucrats and (2) what routines and heuristics they use to deal with time and information constraints. On the basis of document analysis and interviews, we found that the decision makers of the VOCF can to a certain extent be seen as street-level bureaucrats. To make decisions timely, some of them use routines such as the ‘downstream orientation’. This means that they award requests for compensation if they think that the applicant would be able to successfully contest a rejecting decision. To deal with a lack of information, they sometimes include a review clause in the text of a rejection decision. The use of heuristics was not found among the lawyers who decide in first instance, but in case of appeal hearings heuristics such as the affect and representativeness heuristic seem to play a role in the decision-making process. Future research should investigate whether these routines and heuristics lead to disparities in outcomes.

This article is about the work of Wibo van Rossum who passed away in April 2018. Trained as a legal anthropologist he has conducted empirical research on the administration of justice in the Netherlands for many years. This anthology is about four research reports he produced and many articles he has written in two decades. This article provides an academic as well as a practical review of his work.

This PhD project uses a mixed method design to study perceived procedural justice among defendants in Dutch single-judge criminal cases. To find out whether defendants are concerned with perceived procedural justice and to get a better grasp on the concept, the first empirical project reviewed here is an interview study among defendants conducted in 2017. In this study, defendants were interviewed after their court hearings about perceived procedural justice during their court hearings. The second empirical project, which started in January 2019, zooms in on experiences of defendants with a non-western migration background. Using a questionnaire, I examine whether and how perceived everyday discrimination affects defendants’ perceptions of and reactions to procedural justice during their court hearings. I am currently designing a third empirical study, which entails a scenario experiment among people with a non-western migration background. I plan to manipulate the level of perceived procedural justice during a hypothetical court hearing to examine its influence on, for instance, people’s trust in judges, and again assess whether people’s reactions to perceived procedural justice differ depending on their levels of perceived everyday discrimination. At the end of my dissertation, I plan to connect the empirical findings to the legal domain by assessing possible normative implications.