Samenvatting

Join the author and his colleagues in their ongoing quest to investigate the possibilities of using operational data in order to improve the business of probation and parole, both for clients and employees. Learn about their recent round table discussion with probation and parole specialists from all around the world. Evaluate the ups and downs of digital interaction and the new wave in Artificial Intelligence. And finally, read about their view on using AI today and in the near future. Because the Journey of Data only just really started: Data driven in optima forma.