Samenvatting

This article discusses the problems of the current dispute resolution methods and suggests that there is a need for a paradigm shift in the field of dispute resolution and this shift can come from a new dispute resolution mechanism called Blockchain Crowdsourced Online Dispute Resolution (BCODR). The article examines two contemporary BCODR systems (Kleros and PeopleClaim) in detail and argues that those systems did not become widely used because of their reliance on cryptocurrencies and because their incentive models are based on financial remuneration. In the author’s opinion, for a BCODR to succeed, it needs to accept not only cryptocurrencies, but also fiat currencies and needs to rely on an innovative incentive model that will ensure that the BCODR system is provided either at low cost or at no cost.