Samenvatting

In recent years, measures have been taken to involve victims in the Netherlands more in the criminal proceedings of their offenses. This development, has led the three Dutch probation organizations (together 3RO) to aim for a more victim focused and restorative oriented approach with their clients. Two reports have been written to aid this victim-oriented approach within probation services. This contribution reflects on these reports and provides additions based on scientific literature. Both reports offer a good overview of existing practices and approaches to work in a more victim focused and restorative way, which can help to increase awareness among probation workers. The additions concern research about the positive outcomes of organizing contact between offenders and victims from unrelated crimes and new research findings concerning the role of feelings of guilt and shame. In addition, consciously talking and acknowledging clients’ victimization is presented as an essential mechanism to create willingness among them to consider the experiences of (their) victims, especially for those who are initially unwilling to do so.