Samenvatting

This article suggests that fears and concerns about disorder and crime are connected with urbanophobia, i.e. a low willingness to identify with public space and a certain incapacity to recognize deviancy and give it a place in one’s mind map. For this reason many citizens may not develop public familiarity. At the same time it is argued that tackling urban disorder is often necessary but not for reasons that proponents of repression and zero tolerance think. Current crime and disorder policies bring forth many counterproductive results, including increased fear and powerlessness. It seems more reasonable to combat disorder to undo the ‘situational normality’ of persistent forms of anti-social behaviour. For many citizens this signals a restoration of expected peaceful interaction.